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New Zealand's Research and Engagement Experts


Citizens’ Panel

Our Citizens’ Panel service provides New Zealand councils with a ready-made sample, enabling councils to quickly consult on community issues.

Survey Research

We provide the full range of survey research services and specialise in working for government. This includes online surveys, postal surveys, telephone surveys and focus groups.

Consultation Management

We provide a full consultation management service. This includes consultation planning and delivery. We provide consultation analysis software for one-off or on-going projects.

Qualitative Data Analysis Software

PublicVoice provides qualitative data analysis software MAXQDA. MAXQDA is ideal for the analysis of consultation or open-ended survey questions.

All-of-Government (AoG) Consultancy Supplier

New zealand government procurement

PublicVoice is pleased to have been appointed as a panel provider in the Policy, Research and Development sub-category.

Eligible government agencies are encouraged to contact the Consultancy Centre of Expertise to sign up to the contract to benefit from the discounted rates and standardised terms and conditions offered through the AoG Consultancy Services solution. Further information can be found on the Consultancy Services page on the New Zealand Government Procurement website.



Jared Bothwell

Managing Director

Dianne Long

Research Analyst

Ryan Jaggers

Research Analyst


Jared and the team at PublicVoice did an excellent job of putting together a user-friendly online survey on complex residential intensification issues. The survey delivery and response analysis was clear, focused and robust. I’m pleased to recommend PublicVoice and will be using their services again on our next project.

Andrew CummingDivisional Manager Environmental Policy, Hutt City Council

We have been extremely happy with the quality of the survey methodology, the presentation of reports and the excellent service that Jared and the team at PublicVoice have provided. I would happily recommend PublicVoice to any business looking to gain a deeper understanding of various client segments.

Kate JanesSenior Corporate Planner, Upper Hutt City Council

The Citizens' Panel developed by PublicVoice has provided Palmerston North City Council with a very easy way to gather views on a wide range of topics

Andrew BoylePalmerston North City Council

The insights gathered by the PublicVoice satisfaction survey have enabled Urbanplus to act and implement changes as a result of direct feedback from customers. Since implementing the survey, Urbanplus has seen across-the-board increases in customer satisfaction.

Toni BurrowsUrbanPlus

We were after a straight forward, cost effective solution that would help alleviate the administrative burden of running ‘Meet the Buyer’. PublicVoice developed an excellent solution which exceeded our expectations.

Caleb JohnstoneMinistry of Business Innovation & Employment

PublicVoice provided us with a system that was incredibly easy and fast. We loved the live updates of data too.

Dr Natalie WalkerNational Institute for Health Innovation

PublicVoice made a complicated process easy – nothing was too much trouble (despite numerous last minute changes from us) and the team were a pleasure to work with. The solution provided by PublicVoice exceeded our expectations and I wouldn’t hesitate to use them again.

Angela McCulloughProject Manager – Change - Health Benefits Limited

The Citizen’s Panel gives us an important tool to use in our overall mix of research and consultation that guides decision making. It is a timely and cost effective way for us to reach a wider community view and we have used Citizen’s Panel to draw out the community view on a range of Council initiatives.

Lex VerhovenStrategy Manager, Hastings District Council

At Education New Zealand we need to ensure that the services we provide to member organisations meet their needs. PublicVoice provides us with the means to consult and quickly translate members feedback into the insights we require.

Kathy PhillipsEducation New Zealand


February 2, 2022 in MAXQDA, Qualitative Data Analysis

MAXQDA 2022 has been released!

MAXQDA 2022 has been released. Watch the video below to see an overview of all the newly added features. New Features in MAXQDA 2022 Organize your thoughts with QTT…
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December 23, 2020 in Office Hours

PublicVoice Holiday Hours 2020

PublicVoice will be closed over the Christmas period. Check out the table below for the relevant dates. We will be actively monitoring email over this time for urgent requests. All…
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April 24, 2020 in Analysis, MAXQDA, QDA, Qualitative Data Analysis

Two Platforms – One Experience – MAXQDA 100% identical on Mac & Windows

While most of our clients use Windows machines for their analysis requirements it is useful to know that MAXQDA also has DMG file version to be run on macOS. Unlike…
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April 8, 2020 in Featured, Food for thought, Media, Office Hours, PublicVoice Team

PublicVoice update on Covid-19

At PublicVoice we hope that you, your families and your colleagues are safe during these challenging times. We have adopted a variety of measures to ensure that we are able…
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Logo of Hutt City Council

Hutt City Council – Long Term Plan 2018 – 2028

Logo of Upper Hutt City Council

Upper Hutt City Council – Community Surveys

Logo of Hastings District Council

Hastings District Council – Citizens’ Panel

Logo of UrbanPlus

Urbanplus – Satisfaction Survey

Logo of The National Institute for Health Innovation at The University of Auckland

National Institute for Health Innovation – Heart Health Survey

Logo of Health Benefits Limited

Health Benefits Limited – DHB Consultation

Logo of Palmerston North City Council

Palmerston North City Council – Citizens’ Panel

Palmerston North City Council - Citizens' Panel

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Contact us to find out how PublicVoice can help with your next research or consultation project


New Zealand Research Association

PublicVoice are proud members of the New Zealand Research Association and abide by the industry Code of Practice