PublicVoice welcomes Steven Peter back after traveling the world! Steven used to be our Research Analyst and now rejoins us as our Research Manager. Here is a quick catch up…
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One of the big issues when running a survey is low response rates. The internet has made creating a survey and collecting feedback easier than at any other time in…
A number of community engagement projects have been named as finalists in the Local Government New Zealand (LGNZ) Excellence Awards 2018, these include: Manurewa and Papakura Local Boards for engagement…
One of the projects we have undertaken this year was surveying residents of Lower Hutt in regards to the Living Wage. Over the last couple of years, there had been…
Getting your survey invitation into the recipients’ inbox is vital yet a lot of organisations don’t think about the deliverability of their emails. According to ReturnPath 20% of emails are not delivered….
Not all of our work is done in the office behind a keyboard. We have recently finished recruiting panel members for ‘Our Porirua City’, a Citizens’ Panel for the Porirua…
Citizens’ panels are an easy and cost-effective way for local government to consult with their community. A lot of thought and planning goes into a survey even before the first…
Open text questions (AKA text response questions) are a common feature in all types of surveys. They are a useful tool and when used correctly can provide many advantages to…
Text analysis has traditionally focused on the content of text and establishing themes and patterns within it. While this is beneficial to social researchers and policymakers it has its’ limitations. …
There are a number of benefits to open-text responses in that they can provide context and meaning when interpreting the results of the closed questions and identify the cause and…