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OUR CLIENT
CASE STUDIES

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Hutt City Council – Long Term Plan 2018 – 2028

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Upper Hutt City Council – Community Surveys

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Hastings District Council – Citizens’ Panel

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Urbanplus – Satisfaction Survey

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National Institute for Health Innovation – Heart Health Survey

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Health Benefits Limited – DHB Consultation

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Palmerston North City Council – Citizens’ Panel

Palmerston North City Council - Citizens' Panel

WHAT OUR CLIENTS SAY

At Education New Zealand we need to ensure that the services we provide to member organisations meet their needs. PublicVoice provides us with the means to consult and quickly translate members feedback into the insights we require.

Kathy PhillipsEducation New Zealand

The insights gathered by the PublicVoice satisfaction survey have enabled Urbanplus to act and implement changes as a result of direct feedback from customers. Since implementing the survey, Urbanplus has seen across-the-board increases in customer satisfaction.

Toni BurrowsUrbanPlus

The Citizens Panel developed by PublicVoice has provided Palmerston North City Council with a very easy way to gather views on a wide range of topics

Andrew BoylePalmerston North City Council

We were after a straight forward, cost effective solution that would help alleviate the administrative burden of running ‘Meet the Buyer’. PublicVoice developed an excellent solution which exceeded our expectations.

Caleb JohnstoneMinistry of Business Innovation & Employment

PublicVoice provided us with a system that was incredibly easy and fast. We loved the live updates of data too.

Dr Natalie WalkerNational Institute for Health Innovation

PublicVoice made a complicated process easy – nothing was too much trouble (despite numerous last minute changes from us) and the team were a pleasure to work with. The solution provided by PublicVoice exceeded our expectations and I wouldn’t hesitate to use them again.

Angela McCulloughProject Manager – Change - Health Benefits Limited

The Citizen’s Panel gives us an important tool to use in our overall mix of research and consultation that guides decision making. It is a timely and cost effective way for us to reach a wider community view and we have used Citizen’s Panel to draw out the community view on a range of Council initiatives.

Lex VerhovenStrategy Manager, Hastings District Council

“Jared and the team at PublicVoice did an excellent job of putting together a user-friendly online survey on complex residential intensification issues. The survey delivery and response analysis was clear, focused and robust. I’m pleased to recommend PublicVoice and will be using their services again on our next project”

Andrew CummingDivisional Manager Environment Policy - Hutt City Council