Engage Update 1.93 – April 2nd 2016

While most of the improvements are under-the-hood, notable enhancements in 1.93 include updates to the Google Analytics tracking dialog and also the inclusion of Web Tracking events in your contact history.

Support has been dropped for Internet Explorer 8 and 9. Please see the support browsers page for more information.  A lot of Engage functionality will still work on some unsupported browser versions (such as IE7/8/9) but new features will not be tested in this version so may not be compatible. It is highly recommended that you upgrade if possible.

Web Tracking was the biggest product release in 2015 and  some exciting things are already being done with it!

If you are using Web Tracking, with this release, Engage will now show when contacts have matched a Web Tracking goal in the contact history screen.

This makes it easy to see how an individual contact in your database has interacted with your website. Go into database and find the contact and then click Contact History.

If you have any additional feedback on Web Tracking then let us know. We’re always happy to hear from our clients.

Google’s Universal Analytics tracking module allows you to track visitors across multiple devices and sessions.

Engage now allows you to append your own User ID (uid) parameter to tracked links, which is used by Universal Analytics for more accurate tracking.

The utm_term parameter has been added to the dialog if you want to use this with Google Analytics.

There are a lot of very exciting features on the roadmap for 2016.

Here’s some of what the team are working on over the next few months:

Stay tuned for more as these features are rolled out.

Database
Unique field groups in transactional tables should no longer be reset by API imports in certain scenarios.
Form
Source field set in details and settings page is now populating correctly in transactional rows that are added after a form has been submitted once by the same contact.
Downloading contact data for triggered email hard bounces should no longer error.
Survey
Downloading responses when both ‘Complete’ and ‘Incomplete’ responses are included will no longer show an error.
The default survey layout has been reverted to the previous version while we work on enhancing the new design.
Mailouts
The mailout dedupe screen should no longer show a “Data error” message in some situations.
Deleting a field that an article filter references will no longer break the article.
The EasyEdit editor should no longer break certain ESL code, particularly when dealing with merging transactional data.
Web Tracking
Merge fields should now correctly swap in their data without requiring a filter to reference them first.
Changing pages on the ‘View Goals’ screen now works in situations where an account has more than 30 goals.
Web Tracking goal achievements are now shown in contact history.
Downloading web tracking contacts should no longer freeze on 0%.
Insight
Graph filters now work correctly.
Display email client data will now be a lot faster.
Technical
Emails with batch attachments should now send faster.
Lost password emails should be sent faster.