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New Zealand's Research and Public Consultation Experts

Kia ora, Welcome to PublicVoice

PublicVoice specialises in public consultation and research services, offering innovative solutions for New Zealand councils and government agencies. Our expertise ensures high-quality engagement, reliable insights, and evidence-based decision-making for communities across Aotearoa.

OUR SERVICES

Citizens’ Panel Service    

Our Citizens’ Panel service provides New Zealand councils with a ready-made representative sample, enabling councils to quickly consult on community issues. Our professional panel management ensures high-quality engagement and reliable community feedback for ongoing consultation needs.

Survey Research Experts    

We provide the full range of survey research services and specialise in working for government. This includes online surveys, postal surveys, telephone surveys and focus groups. Our comprehensive approach ensures robust data collection and representative community insights across all methodologies.

Public Consultation Management

We provide a full public consultation management service. This includes consultation planning and delivery, supported by robust project management methodology. We provide consultation analysis software for one-off or on-going projects, ensuring consistent quality and meaningful engagement throughout the process.

Consultation Analysis Software 

PublicVoice provides qualitative data analysis software MAXQDA. MAXQDA is ideal for the analysis of consultation or open-ended survey questions. Our professional tools enable efficient processing of complex feedback, delivering clear insights that drive evidence-based decision making.

ALL-OF-GOVERNMENT (AoG) CONSULTANCY SUPPLIER

New zealand government procurement

PublicVoice is pleased to have been appointed as a panel provider in the Policy, Research and Development sub-category.

Eligible government agencies are encouraged to contact the Consultancy Centre of Expertise to sign up to the contract to benefit from the discounted rates and standardised terms and conditions offered through the AoG Consultancy Services solution. Further information can be found on the Consultancy Services page on the New Zealand Government Procurement website.

OUR TEAM

Portrait of Managing Director Jared Bothwell

Jared Bothwell

Managing Director

Portrait of Research Analyst Dianne Long

Dianne Long

Research Analyst

Portrait of Ryan Jaggers

Ryan Jaggers

Research Analyst

 

OUR CLIENTS

Since 2006, we’ve proudly partnered with leading public sector organisations helping shape New Zealand’s future.

WHAT OUR CLIENTS SAY

Jared and the team at PublicVoice did an excellent job of putting together a user-friendly online survey on complex residential intensification issues. The survey delivery and response analysis was clear, focused and robust. I’m pleased to recommend PublicVoice and will be using their services again on our next project.

Andrew CummingDivisional Manager Environmental Policy, Hutt City Council

We have been extremely happy with the quality of the survey methodology, the presentation of reports and the excellent service that Jared and the team at PublicVoice have provided. I would happily recommend PublicVoice to any business looking to gain a deeper understanding of various client segments.

Kate JanesSenior Corporate Planner, Upper Hutt City Council

The Citizens' Panel developed by PublicVoice has provided Palmerston North City Council with a very easy way to gather views on a wide range of topics

Andrew BoylePalmerston North City Council

The insights gathered by the PublicVoice satisfaction survey have enabled Urbanplus to act and implement changes as a result of direct feedback from customers. Since implementing the survey, Urbanplus has seen across-the-board increases in customer satisfaction.

Toni BurrowsUrbanPlus

We were after a straight forward, cost effective solution that would help alleviate the administrative burden of running ‘Meet the Buyer’. PublicVoice developed an excellent solution which exceeded our expectations.

Caleb JohnstoneMinistry of Business Innovation & Employment

PublicVoice provided us with a system that was incredibly easy and fast. We loved the live updates of data too.

Dr Natalie WalkerNational Institute for Health Innovation

PublicVoice made a complicated process easy – nothing was too much trouble (despite numerous last minute changes from us) and the team were a pleasure to work with. The solution provided by PublicVoice exceeded our expectations and I wouldn’t hesitate to use them again.

Angela McCulloughProject Manager – Change - Health Benefits Limited

The Citizen’s Panel gives us an important tool to use in our overall mix of research and consultation that guides decision making. It is a timely and cost effective way for us to reach a wider community view and we have used Citizen’s Panel to draw out the community view on a range of Council initiatives.

Lex VerhovenStrategy Manager, Hastings District Council

At Education New Zealand we need to ensure that the services we provide to member organisations meet their needs. PublicVoice provides us with the means to consult and quickly translate members feedback into the insights we require.

Kathy PhillipsEducation New Zealand

LATEST NEWS AND VIEWS

January 29, 2025 in MAXQDA, Qualitative Data Analysis

MAXQDA 24.7 Features: What’s New in This Release

As New Zealand's certified MAXQDA partner, PublicVoice provides an overview of the new features in MAXQDA 24.7. This significant update introduces enhanced analysis capabilities to the qualitative data analysis software,…
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December 18, 2024 in Office Hours

PublicVoice Holiday Hours 2024

PublicVoice will be taking a well-deserved break this festive season. Here's what you need to know: We'll be closed from Tuesday, December 24, 2024, and will bounce back refreshed and…
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December 17, 2024 in MAXQDA, Public Consultation Analysis, QDA, Qualitative Data Analysis

Why MAXQDA’s AI Tools Are Your Best Friend for Public Consultation Analysis

When it comes to analysing public consultation data, having the right tools can make all the difference between drowning in submissions and drawing meaningful insights. MAXQDA’s AI tools are transforming…
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January 12, 2024 in MAXQDA, Qualitative Data Analysis

Introducing MAXQDA 2024: Transform Your Research with Powerful New Features

We're excited to announce MAXQDA 2024, our most advanced qualitative data analysis software yet. This ground-breaking release combines 35+ innovative features with an intuitive, redesigned interface to elevate your research…
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CASE STUDIES

Hutt City Council logo Te Awa Kairangi

Hutt City Council – Long Term Plan 2018 – 2028

Upper Hutt City Council logo Te Kaunihera o Te Awa Kairangi ki Uta

Upper Hutt City Council – Community Surveys

Hastings District Council Logo

Hastings District Council – Citizens’ Panel

Logo of UrbanPlus

Urbanplus – Satisfaction Survey

Logo of The National Institute for Health Innovation at The University of Auckland

National Institute for Health Innovation – Heart Health Survey

Logo of Health Benefits Limited

Health Benefits Limited – DHB Consultation

Logo of Palmerston North City Council

Palmerston North City Council – Citizens’ Panel

Palmerston North City Council - Citizens' Panel

Do you want to learn more?

We like to help!

Contact us to find out how PublicVoice can help with your next research or consultation project

QUALITY ASSURANCE

New Zealand Research Association

PublicVoice are proud members of the New Zealand Research Association and abide by the industry Code of Practice